Wise Leaders know they don’t need to know everything

It was Donald Rumsfeld, former US Defence Secretary, who brought to prominence the idea of known knowns, known unknowns, and unknown unknowns.

There are known knowns; there are things we know we know. We also know there are known unknowns; that is to say we know there are some things we do not know. But there are also unknown unknowns – the ones we don’t know we don’t know.

At first glance this may seem a bit tortured, but at the heart of this logical mantra is a key element of wise leadership – to which I will return later.

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